Sony

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byte
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Watty
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Quote:
Has Sony's PS3 update opened an unexpected can of refund
worms?  According to one member of the NeoGAF forums,
Amazon UK paid him £84 after he complained that his original 60GB
console - which was well out of both Sony's warranty and Amazon's own
30-day guarantee - was, after firmware v3.21 was installed, in
contravention of European Directive 1999/44/EC.  The law states that
goods must be fit for the purpose that a seller advertises them as
suitable for, and in removing the "Other OS" functionality Sony have
inadvertently broken it.

via Slashgear

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Watty
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Retailers face payouts to consumers that they will not be able to
reclaim from manufacturers when software updates disable products'
functions, an expert has warned.

Consumer law protects the buyers of goods if their functions change,
but retailers generally cannot pass those claims on to the device makers
who made the change, according to Richard
Parkinson
, a technology lawyer with Pinsent Masons, the law firm
behind OUT-LAW.COM.

via http://www.channelregister.co.uk/20...

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